Artivo

1. Introduction

Stars N Celebs ("we", "our", "us") operates the website starsncelebs.in and the Artivo platform. This Privacy Policy explains how we collect, use, share, and protect information when you use our services. By accessing or using our platform, you agree to this policy.

2. Information We Collect

We collect the following types of information:

Account Information: Name, email address, mobile number, gender, and username when you register.
Profile Information: Profile photo, banner images, biography, location, social media links, and portfolio content you upload.
Payment Information: Transaction IDs and order details (processed securely via Razorpay; we do not store card numbers).
Usage Data: Pages visited, profile views, device information, and IP address.
Communications: Messages you send through our platform and contact form submissions.

3. How We Use Your Information

To create and manage your account and artist profile.
To process subscription payments and manage your plan.
To display your public profile to clients and brands.
To send you important service updates, verification OTPs, and transactional emails.
To improve our platform and personalise your experience.
To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

Service Providers: Razorpay (payments), Brevo (email), MSG91 (SMS), AWS (storage), Google (reCAPTCHA).
Legal Authorities: When required by law or court order.
Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of the business assets.

5. Data Retention

We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us at [email protected]. Some data may be retained for legal or compliance purposes after account deletion.

6. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use session cookies for authentication and functional cookies to remember your preferences. We also use Google reCAPTCHA which may set cookies. You can disable cookies in your browser settings, but some features may not function correctly.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data.
Withdraw consent where processing is based on consent.
Lodge a complaint with your local data protection authority.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries, please contact us at:
Stars N Celebs
Email: [email protected]
Website: Contact Form